As you i recently purchased a brother scanncut machine and while i love it there is one thing i do not love and that is the mat.
Brother scan and cut mat not recognised.
A mat was not inserted straight into the machine.
The dotted marks on the part of the mat that is inserted are hidden by material that was attached.
Do not attach tape on any edges of the mat because the tape could get stuck on the feed rollers during operation.
Clean the dotted marks at the edge of the mat and their surrounding areas.
Problem 2 and three simple solutions.
Live demonstration ii show you two new issues after using the new brother dx for about 3 weeks mats load at a kink crooked went online and read tha.
Possible causes or results case1.
Replace with a new one if the mat is not being recognized.
Mats for the cm models will not work on this machine.
You helped us identify and fix the root cause.
So we thank our customers who contacted us about the difficulties with scanncut dx mat feeding process.
You should use the scan to cut data function for images or designs that have a lot of detail or background.
Problem 2 there are deep cuts completely through the mat or cut through the mat.
The scan n cut machine needs to see the scanned image at its original color scheme so it can determine what part of the color range it can recognize and cut.
The scanner glass is dirty.
Replace the mat with a new one.
The mat was inserted so that the side with the material attached is facing down.
At brother we work hard to provide customers with the highest quality items.
The mat was inserted so that the side with the material attached is facing down.
Then direct cut mode will not recognize it.
Problem 1 and solution.
Our low tack mat and standard mat are to be used with the direct cut function.
The cutting pressure may be too strong.
A mat that cannot be recognized has been inserted.
The mat s adhesive strength may have been decreased or the material is not secured properly.
The dotted marks on the part of the mat that is inserted are dirty.
Press on the operation panel to feed out the mat and then insert the mat straight into the machine again.
After a few.
In the scan to cut data function you can change the contrast levels allowing you control over how much information you would like scanncut to process for your design.
The scanning mat can also be used with scan to cut data function.